There is a big push from lots of consultancies and management speak to achieve ‘value’, and this will lead to many hours and days of teams of people chasing around reporting on this and that, talking of change programmes etc…blah,blah.
But if you look at a lot of these initiatives they all head off down the road without first, really delving into what ‘value’ means to them.
An example is the ‘SLA’ or Service Level Agreement. This is a key plank in the Client’s armoury to ensure they are receiving ‘value’ from their supplier. But so often it is measuring things that are not products that deliver ‘value’.
So long as your programme is measuring time (no lates), cost (no overspend) and quality (no re-work, slippage) then value should be able to follow.